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Guarantee Policy

Satisfaction Guarantee

We honor no-question-asked satisfaction guarantee to all orders. So you need not to worry if the cloth size unfits or changed mind. You may return an order for a store credit on the item price, with the following three conditions:

  1. Return request be submitted to us within SEVEN days after order delivery.
  2. All tags and packaging of a product are in their original place as it comes to you, in a good-for-sell-as-new condition.
  3. No shipping fee is refundable in any circumstance.
  4. In case of exchange order buyer will need to pay postage (on actual shipment weight) both ways.

 

Returns Process

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. A store credit will be added to your account accordingly.